Information on Cutting, Wrapping, and Shipping Cheese
Cutting and Wrapping Cheese:
To ensure you receive only the highest quality cheese, we cut and wrap each piece to order. Although we do our best to be accurate, cheese-cutting is an art, not a science, so every piece will vary slightly in weight. Please be aware that certain pieces in your order may be slightly above or below the listed weight. However, we always guarantee that the total weight of all pieces in your order will meet or exceed the listed weight of your total order.
By nature, cheese needs to be kept cool. When shipping long distances, or into warmer climates, we use insulated boxes and include ice packs to keep your order chilled. However, even with these additional measures in place, extreme temperatures can prevent us from shipping to certain destinations during the summer months. Please note that we will contact you, if, for any reason, we cannot ship your package immediately. If this situation arises, we will also provide you with an estimated ship date which will ensure your order arrives in perfect condition.
Determining when your cheese will ship:
Orders typically ship within 3-5 days after your order is placed. We will notify you via email when your order ships with a tracking number for your reference.
(Please note: although we make every effort to ship your order as soon as possible, factors including postal holidays, extreme weather, and order volume may expedite or delay the shipping of your order)